Transporting the eBike

Transportation by car

Our components are protected against dust and water jets according to IP 55. To prevent any defects we recommend:

Avoid transporting eBikes outside the vehicle (e.g. on roof or rear carrier systems) in rain or damp conditions.
For safety reasons and to protect against damage, remove the detachable display and, if possible, the battery from your eBike and stow them in the car.
To protect the battery and increase safety, do not leave your battery exposed to strong sunlight in the car for long periods.

Transportation by train

In trains with bicycle compartments, there is usually no issue with carrying pedelecs (up to 25 km/h). You often need to get an extra bike ticket and make a reservation for the eBike. The eBike battery must remain permanently installed during the journey and must not be charged. Before starting your journey, you should contact the respective service provider for precise information on the transport conditions. In some cases, it is not possible to take them on all routes.

Transportation by commuter services or long-distance bus

It is advisable to obtain information from the relevant transport authority before travelling. On commuter services (for example on suburban trains) it is often permissible to take a bike on board during regional off-peak times, provided you have purchased a bicycle ticket. The policies for transporting pedelecs on long-distance buses vary between companies. It's advisable to enquire well in advance of your journey.

Transportation by plane

Air transportation organisation IATA has forbidden the transportation of eBike batteries on passenger planes. We recommend renting a Bosch eBike battery at your destination. You should check in advance whether the airline will transport eBikes without a battery.

Note: If you use eBike Alarm, make sure that transport mode is activated during transportation to avoid false alarms and prevent the ConnectModule from communicating via a mobile network.