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What data is transmitted to Bosch when the eBike is connected to the Bosch DiagnosticTool?

For us to process your request, your eBike must be connected to the professional DiagnosticTool from Bosch. For this purpose, the following information may be transmitted from you to Bosch: e.g. technical data of your eBike for the detection and rectification of a technical fault and/or the serial number for software updates in order to bring your eBike up to date. For the purpose of product improvement, performance and usage data (including torque, temperature, current and voltages) are processed. This procedure applies to almost all Bosch eBike Systems products, such as the drive unit, rechargeable battery, ABS and the dealer service products, such as the CapacityTester.

For more information on the content and purpose of this transfer, please refer to section 2.3.10  of the eBike Flow app privacy policy.

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